247Bet Casino — Privacy Policy

1. Who We Are

247Bet is operated by White Hat Gaming Limited, a company registered under Maltese law with registration number C73232. Our registered office is at 85 St John Street, Valletta, VLT1165, Malta. For data protection enquiries, contact us at [email protected].

2. What Data We Collect

Information You Provide Directly

When you register, deposit, withdraw, or contact support, we collect personal information including your full name, date of birth, email address, phone number, residential address, government-issued identification details, and payment method information. We also collect any information you submit during the KYC verification process, including copies of identity documents, proof of address, and proof of funds.

Transaction and Activity Data

We record details of all deposits, withdrawals, bets placed, game sessions, bonus activity, and other transactions associated with your account. This data is used for account management, regulatory compliance, fraud prevention, and responsible gambling monitoring.

Technical Data

When you access the 247Bet platform, we automatically collect technical information including your IP address, browser type and version, device type and operating system, screen resolution, referral URLs, and session duration. We also use cookies and similar technologies to collect data about your browsing behaviour and preferences on the site.

If you choose to register or log in using a social media account, we may receive certain information from the social media provider, such as your name, email address, and profile information, in accordance with their privacy settings and policies.

3. How We Use Your Data

To create and manage your account and verify your identity.
To process deposits, withdrawals, and other financial transactions.
To deliver casino games, sportsbook products, and promotional offers.
To comply with licensing, regulatory, and legal obligations, including anti-money laundering and responsible gambling requirements.
To detect and prevent fraud, money laundering, and other illegal activities.
To provide customer support and respond to your enquiries.
To send you marketing communications about promotions, new features, and offers, where you have opted in to receive them.
To improve our platform, services, and user experience through analytics and performance monitoring.
To enforce our Terms & Conditions and protect the security and integrity of our platform.

Regulatory authorities: We share data with the Malta Gaming Authority and other relevant regulators as required by law.
Payment providers: We share transaction data with banks, card processors, and e-wallet providers to facilitate deposits and withdrawals.
Game providers: We share limited data with third-party game providers to deliver and maintain games on the platform.
Identity verification services: We share personal data with third-party KYC and AML verification providers.
Analytics and marketing partners: We share technical and anonymised data with analytics providers and, where you have consented, marketing partners.
Legal obligations: We may disclose data to law enforcement or other authorities where required by law or court order.

We do not sell your personal data to third parties.

5. Your Rights

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may request correction of any inaccurate or incomplete personal data.
Deletion: You may request deletion of your personal data, subject to regulatory retention requirements.
Restriction: You may request that we restrict the processing of your data in certain circumstances.
Objection: You may object to the processing of your data for marketing purposes at any time.
Portability: You may request that your data be provided to you or a third party in a structured, machine-readable format.

To exercise any of these rights, contact us at [email protected].

6. How We Protect Your Data

256-bit SSL encryption for all data transmitted between your browser and our servers.
Secure, access-controlled data storage with regular security audits.
Multi-factor authentication for internal systems.
Regular penetration testing and vulnerability assessments.
Staff training on data protection and confidentiality.
Compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

7. Cookies

247Bet uses cookies to ensure the website functions properly, to remember your preferences, to analyse site traffic, and to deliver relevant marketing content. You can manage your cookie preferences through the cookie management tool on the website or by adjusting your browser settings. Essential cookies are required for the basic functionality of the site and cannot be disabled. For more information, see our cookie policy accessible via the Privacy section of the website.

8. Data Retention

We retain your personal data for as long as your account is active and for a minimum period thereafter as required by applicable regulatory obligations. Under MGA requirements, certain records must be retained for a minimum of five years following account closure. Transaction records may be retained for longer periods where required for tax, legal, or regulatory purposes. After the applicable retention period, personal data is securely deleted or anonymised.

9. Minors

247Bet does not knowingly collect or process personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that a minor has registered an account, the account will be immediately closed, all deposits will be returned (less any winnings), and all personal data will be deleted in accordance with applicable law.

10. Changes to This Policy

247Bet may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date. Continued use of the platform after changes are published constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at: [email protected]. White Hat Gaming Limited, 85 St John Street, Valletta, VLT1165, Malta.